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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Connectivity accounts

Spoiler (Highlight to read)I have a nest thermostat on a condo I bought recently. We do not want WiFi as we only come here for the weekends. The only connection we have is xfinitywifi and it is not connecting the app to the thermostat. Can any one he...

Viraj1 by • Community Member
  • 255 Views
  • 4 replies
  • 0 kudos

Att: AndaPanda

AndaPanda..............Just thought I would start a post, as I am still waiting for further assistance from you! "2 weeks ago now, and no update as you mentioned.https://www.googlenestcommunity.com/t5/Nest-Thermostats/Customer-service-purposely-not-r...

Cooling problems

When the AC first kicks on to bring the temperature down, heat comes out of the vents for maybe 3-5 mins, then the AC turns on and cold air blows out. It’s annoying cause the heat coming out causes the temp to go up 2 degrees for then the AC to work ...

nlenssen by • Community Member
  • 252 Views
  • 3 replies
  • 0 kudos

Nest won't connect

Worked perfectly for 2 weeks then disconnected from WiFi. Since then spent hours trying to reconnect, multiple devices, factory reset, update, and every troubleshooting tip I found online and nothing's worked. About to buy a wyze but don't want to ha...

Dhorneman by • Community Member
  • 389 Views
  • 4 replies
  • 1 kudos

Ac quite when internet went out

My internet went out my nest lost connection when the internet came back up it had lost the WiFi so I reentered the internet and password! Then the ac quite cooling! Help

Ahawki by • Community Member
  • 300 Views
  • 4 replies
  • 0 kudos

AC no longer showing on thermostat

My Nest unit is 4 years old and original unit in the house. I tried to turn it to cooling and that option is no longer showing. How can I get this back and why is it doing this?

Amymc707 by • Community Member
  • 224 Views
  • 3 replies
  • 0 kudos

Learning Thermostat making clicking noise outside at heat pump

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-Learning-Thermostat-Causes-Clicking-Noise-on-Outside-A-C/m-p/20806My issue seems to be identical to the one at the link above.I have 3 heat pumps for my house. Recently had the main one reb...

Brand667 by • Community Member
  • 1737 Views
  • 16 replies
  • 0 kudos

Google assiatant not providing nest home temperature

I have 2 extra sensors, when the extra sensor is active, google assistant cannot provide temperature inside. It says, something went wrong. If I use the sensor in the thermostat, google assistant is able to provide temperature inside.

Rt2 by • Community Member
  • 262 Views
  • 4 replies
  • 0 kudos
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