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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23849 Views
  • 0 replies
  • 8 kudos

Thermostat Offline

I have a Nest Learning Thermostat which is controlling the furnace just fine. However, I keep getting and Offline message on the app. I have tried all the helps from the web site but still having the same problem. This has just started this winter wh...

jvcouch by • Community Member
  • 948 Views
  • 5 replies
  • 0 kudos

Trouble connecting next to Google home app

I have the account migrated, nest installed when i try using the add new device using the option configured items, it does not work and continues in a loop message I should be adding the nest. Not sure what is wrong.

mthofling by • Community Member
  • 1265 Views
  • 7 replies
  • 0 kudos

Heat link blank green flashing light

Hi came home from work to find heat link blank with small green flashing light. Give it a quick google. Said is was updating. Waited an hour still doing the same. tried pulling power lead etc but still nothingim trying to charge using another usb ada...

Lokozulu by • Community Member
  • 1548 Views
  • 7 replies
  • 0 kudos

W wire not recognized

Hi i just recieved the nest power connector for my thermostat. After connecting the wiring to the nest thermostat it will no longer recognize the W wire even thou ive checked multiple times if it is correctly in... any help would be greatly appreciat...

Tj101 by • Community Member
  • 682 Views
  • 3 replies
  • 0 kudos

My Nest Heat link just died

Hello,My nest thermostat was working perfectly up to now (I bougth it 3 years ago) and this morning the heat link is completely dead. No power at all. The fuses are ok, power is arriving at the entry of the heat link, but no light at all appears on t...

Guayaba12 by • Community Member
  • 1927 Views
  • 11 replies
  • 0 kudos

set a MAXIMUM temperature Nest Learning Thermostat

HI, I'm trying to set a MAXIMUM POTENTIAL temperature. absolute regardless of state.so when little fingers turn the dial it WONT go above 'x'.The 'guide' implies this can ONLY be done 'within a schedule' so the (heating) will have to be already ON.-w...

NestUer by • Community Member
  • 920 Views
  • 2 replies
  • 0 kudos

Nest 3rd Gen Thermostat is permanently OFFLINE

I have 2 separate 3rd gen thermostats controlling 2 separate boilers in different areas within the same building. Both have been working fine without any issues for 3 months. 3 days ago one of the thermostats went OFFLINE and will not reconnect to th...

Nest manufacturer not appearing in google home

I am trying to add my google nest to google home. When I go to set up a device > works with google, Nest doesn’t appear in that list so I can’t move any further. In searching I haven’t found anything about this so I’m stuck.

LouieLouie by • Community Member
  • 1232 Views
  • 5 replies
  • 0 kudos
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