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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21938 Views
  • 0 replies
  • 6 kudos

"In 1 1/2 hour"

Hello, we just installed this yesterday and we hear air conditioner running but it's not cooling. Been 60-70 outside but 84 in house. I made sure wires right & updated system but went from 2HR to 1 1/2 HR. Is this normal? We live in Florida and I hav...

dtruce by Community Member
  • 663 Views
  • 3 replies
  • 0 kudos

Priblemas de apagado

Mi termostato en invierno se apaga sólo, deja de funcionar la calefacción, tengo que encenderlo yo misma desde mi cel. Ademas también sucede que cuando pasas por donde está, que detecta que alguien pasó es que enciende, se activa el NEST sólo sin nad...

Adriana19 by Community Member
  • 709 Views
  • 3 replies
  • 0 kudos

Nest Thermostat wiring issue

I would like to receive help; I have nest learning thermostat 3rd G, and I am not sure about the wiring lableing for the thermostat, the old thermostat which come with the Air Condistioner (General) Modle No; AOSA25FBTAH, there are only three wires c...

Abdurrab by Community Member
  • 1769 Views
  • 15 replies
  • 0 kudos

Honeywell to Nest E - 2 wire system

I am having issues to see what goes with what. I have a strong feeling that this thermostat isn’t compatible but wanted to get feedback. Attached is the picture of the wiring of my Honeywell thermostat. This unit is only connected by the red (r) and ...

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JakeFCM by Community Member
  • 1069 Views
  • 5 replies
  • 0 kudos

cannot connect, wires undetected

I've just attempted to install my thermostat.It keeps saying "no power" and "y c w g r" not detected.I've turned the breaker off. Waited. Turned it back on and re-attempted the setup thru Google Home app, with the same results. I cannot get it to rec...

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sviscarra by Community Member
  • 17510 Views
  • 10 replies
  • 1 kudos

Fan does not run in Auto or Manual Mode

I restarted it and the fan icon in Display rotates but the fan does not run and no airflow in any vents that I can detect. Software up to date. Restart (both thru Settings & manually) doesn't help. Troubleshooting doesn't show any problem either.

RayDee by Community Member
  • 1374 Views
  • 10 replies
  • 0 kudos

Trouble with Nest Thermostat shows in Home as Offline

So I've tried everything published here and elsewhere to get my Nest Thermostat from "Account disconnected" on the device and "offline" in Home app, although it connects to my wifi network without trouble. I replaced the 2nd generation learning therm...

OGuser by Community Member
  • 653 Views
  • 4 replies
  • 0 kudos

Next Thermostat Compatibility

My old thermostat has wiring going to W, RH, RC, G, Y and jumper between RH and RC. After I scan the QR code, Google Home App says the device is not Compatible. Does it mean it will not work even with a C wire or Power module. Not very clear

Giri1 by Community Member
  • 805 Views
  • 5 replies
  • 0 kudos
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