05-22-2024 04:49 AM
We installed the thermostat in the winter and the heating worked fine. When it got warm a few days ago we tried to turn on the AC. The thermostat is now saying no power and you can hear the furnace on, feel the fan on but no cold air. You can hear the compressor trying to turn on but then shutting off every two minutes. Just want to make sure it’s not a wiring problem before we get the compressor checked out to see if that’s it. Can share pictures of what the wiring looks like in the thermostat and the furnace.
05-25-2024 01:06 PM
Hi @Blackfam,
Thanks for posting here in the community! I'm sorry to hear that your A/C doesn't turn on as expected. Help's here!
Let me ask a few questions to better assist you:
In the meantime, I'd suggest the following:
Please keep me posted.
Best regards,
Jenniffer