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water control disappeared from nest app and controller

RichardW15
Community Member

‎05-23-2024 02:29 AM

I've had my Nest Thermostat for a number of years and all has been good - heating and hot water all controlled by it 

last week the water control heating or not has disappeared from the controller and my app 

so i cant control any hot water ????

Head scratcher as its worked and nothing has changed so can anyone help ??

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Frustratedddd
Community Member

‎05-25-2024 02:50 PM - edited ‎05-25-2024 02:52 PM

Are you in the UK with a Heat Link? I take it you have a system boiler?

 

Assuming you are.........Settings - Equipment - Pro Setup - System Boiler - Then follow the instructions BUT make sure you enable the on/off setting, then save. The icon will appear

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