10-14-2022 01:20 PM
My AC frequently turns on and off several times over the course of about 10 seconds before it finally comes on and stays on. We've had the AC repairman out to our house several times over the summer trying to diagnose it, and he finally tried putting in a different thermostat for a week and that fixed it. Any idea why my Nest causes this cycling but another thermostat doesn't?
10-19-2022 10:37 AM
Hi bwill6,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
10-20-2022 08:26 PM
10-21-2022 08:44 AM
Hi bwill6,
Thanks for the response. We'd like to know more about this. Please fill out this form so we could investigate further.
Thanks,
Edward
10-24-2022 09:57 AM
Hey there,
I wanted to check in and see if you managed to see Edward's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
10-25-2022 09:41 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
10-25-2022 08:29 PM
Hey, thanks for checking in. I filled out the form Edward linked to and got an email from the Customer Care Team with a link to troubleshooting. It suggested that running a C wire or getting a Nest Power Connector may fix the problem. Right now I'm looking to see if running a C wire is something I can do myself since that'd be the cheapest solution.
10-26-2022 03:28 PM
Hi bwill6,
Thanks for the update. I'm glad to hear that you were able to find what's causing the issue. Let us know once you've run a C wire.
Thanks,
Edward
10-31-2022 10:41 AM
11-01-2022 10:54 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel