Ac is not working

[MelbaDT]

Hey aire, 

Thanks for posting and I'm sorry to hear that your AC is not working as it should. 

A few questions — what specific Nest thermostat do you have? Are you getting a specific message or code on your thermostat display? Also, how is your thermostat wired? 

I'll look forward to your response. 

Best, 

Melba

[EdwardT]

Hi aire, 

Just checking in to make sure that you've seen our response. How's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[EdwardT]

Hi aire, 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward