After winter turning on cooling/AC calls for heat from Heat pump

[dssciarretta]

The run down of my house

I have two separate HVAC (Heat pump)systems.  Both with 3rd gen nest.  Both HVAC (heat pump) Nest thermostats worked last spring through the winter. 

Fast forward to this season (spring).  On the master bedroom Thermostat 1 (T1) side I call for AC and the heat turns on.  Call for heat and the heat turns on.   On the guest bedroom Thermostat 2 (T2)side I call for AC I get AC, call for heat I get Heat.  

Now to trouble shoot, I have swapped the T1 location to the T2 location and vice versa.  On the Master side with the T2 I now get AC when calling for AC and get heat when calling for heat.  On the guest bedroom side I now get Heat when calling for AC and get Heat when calling for heat.  

So I am thinking there is an issue with the actual thermostat.  Any ideas

[CoolingWizard]

When people post problems, you should include all the data associated with the thermostat in question.  Include the Equipment Configuration from the thermostat itself.  It appears that by your description, the No Cooling problem moved with the thermostat from one location to the other.  What is not clear yet is if this is a configuration problem or a thermostat hardware failure.  

The AC Cooling Wizard 

[dssciarretta]

Y1 heat/cooling

Y2 empty

G fan

OB HEATPUMP

Rc power

W1 empty 

W2 aux Aux. Heat

C 24v Common

* empty 

RH empty 

[CoolingWizard]

When you run a heating and cooling test using the test menu, what does a system do?  When I was asking for pictures, this is an example of what I wanted to see.

what happened to be for a gas electric system but yours would be slightly different I really curious to know what the heat pump settings are

The AC Cooling Wizard

[Jake]

Hey dssciarretta,

Thanks for the help CoolingWizard.

I wanted to check in and see if you managed to see CoolingWizard's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hi dssciarretta,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hi there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake