11-08-2022 11:15 AM
When heat should be coming on air conditioner turns on instead.
11-08-2022 11:50 AM
When did your heat stopped working?
11-08-2022 12:10 PM
First time I tried it
11-08-2022 12:49 PM
Is this newly installed thermostat? Were there some changes made with your HVAC system, WiFi settings recently?
11-08-2022 01:11 PM
Yes newly installed used wiring from old thermostat and copied to nest
11-08-2022 03:53 PM
Do you have a photo of your old wiring set up and with the nest thermostat wiring set up?
11-08-2022 04:48 PM
Won’t let me post pictures
11-08-2022 04:51 PM
Can you explain which wires you have? How many are they and which letter are they connected to?
For example, you have (Y,G,W,C, R)
11-09-2022 05:35 AM
Old thermostat yellow into yellow, green into green white into white, but blue wire into R. Have red wire but not hooked into anything. I did the same on nest.
11-09-2022 08:06 AM
The red wire might mean something to your situation now. Does your wire have labels? If until this day, nothing seems to be working, you might want to hire a technician to help you with this.
11-09-2022 08:11 AM
Thanks will contact a tech
11-12-2022 09:27 AM
Hi folks,
I wanted to stop by and see how I could help.
Thanks for the assistance, @Anonymous.
@Reno68, I wanted to ensure that everything was covered here. How's your thermostat? Were you able to figure out what the red wire meant? Also, have you tried contacting an HVAC technician?
To isolate:
I'll look forward to your response.
Best regards,
Mark
11-12-2022 10:32 AM
I did everything they said on video.
11-12-2022 12:57 PM
Hi there,
Thank you for trying other ways. How's it? Did that help? Also, to be sure, please let me know the details above so we can determine what might cause the issue.
Keep me posted.
Best regards,
Mark
11-15-2022 01:06 PM
Hello Reno68,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Mark
11-15-2022 01:08 PM
Nothing worked had to disconnect and put old one me back on.
11-17-2022 07:15 AM
Hi there,
Thanks for getting back to us and for updating us.
It is never desirable for the thermostat to indicate heating while really blowing cold air, but it appears it's about the configuration during the set-up. If you ever change your mind, we'll be here to help.
Best regards,
Mark
11-20-2022 10:22 AM
Hey folks,
We appreciate your help here, @Markjosephp.
@Reno68, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
11-21-2022 10:23 AM
Hi everyone,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Mel
11-08-2022 04:07 PM
Yes and used that wiring on the Nest
11-08-2022 04:37 PM
Can you attach that here pls?