cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Air keeps turning off

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Sharon H 4305 

Tech came out and reset device.

1 REPLY 1

rgaila
Community Specialist
Community Specialist
Hey Sharon,
 
Having your air turn off when not intended is not ideal, I am sorry this is the case. Let's jump in and ensure everything is working properly. Do you mind me asking if you could please send a picture of your current wire set up for me to review? I did also find a helpful article that could be of use. Let me know if that helps.
 
-From Jake K, Community Specialist.