Support changes to our earliest generation Nest Learning Thermostats Read more
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Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
nest will not connect to ap
My nest was connected then it stopped working - no power outage etc. I have manually reset Nest and tried to update the app on iPhone. Nest says it's connected to wifi - strong signal - but will not connect to ap
Nest leaf nonsense
I keep getting these emails from Nest telling me I don't have as many leafs as people in my community. It's obnoxious... My house interior is set to 80° F 16+hours a day. There's NO WAY the vast majority of users are doing less cooling...
Installed the power connector, but the fan is still not running independently
The cable to the Nest thermostat has only 4 wires and there is no C wire. I bought the Google power connector. and the thermostat connected to the power connector and test looks OK. I tried to run fan only with cooling and heating off, but it doesn't...
System is heating instead of cooling
New set up with a single stage fan motor heat pump system. The system is turning the heat on instead of AC per a technician that came out. Has to be the settings. I've switched the O and B setting within the app with no luck. I've tested healing to s...
Nest Learning Thermostat (4th Generation) - no bluetooth signal from device
I have a new Nest Learning Thermostat (4th Generation) that I am trying to link to my Google Home account.It has failed to connect. I have taken the device to my test bench, connected it to 24 VAC, turned on my Bluetooth scanner, and do not see any s...
Nest thermostat no longer showing any history.
It says when you pull up History: "Come back tomorrow to see what your thermostat has been up to" It has been showing this same message for several days now. ALL other functions are working and showing OK.
Battery not holding charge/wont connect to wifi
My Nest 3rd gen started dying my C wire is working and it's getting power however the battery does not hold its charge and it dies quickly even when I charge it with the USB. The unit also seems to get very hot when I charge it with the USB port whet...
Nest Keeps Raising Temperature on its Own
Like numerous others have complained, my Nest app keeps making its own obnoxious decisions about my thermostat temperature, despite having turned off every automated feature which could be causing this to happen. You'd think Google would listen and d...
Goodman hybrid dual fuel
Pro1 wiring This is my current wiring on a Pro1 thermostat. I have a new Goodman GPGM3 3 ton hybrid duel fuel package system, propane is the auxiliary/emergency heat. I purchased a 4th gen thermostat, how do I connect the wires.
Wifi not connecting
Hello my nest thermostat is not connecting to wifi i have try everything not working
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