Alternative Heat trigger realistic number Canada -25c

[MattAp]

Hi, 

I just installed a high efficiency cold climate heat pump. I live in Canada. My heat pump is the primary heat with an electric resistance back up. 

The heat pump is 90% efficient at -15c and works until -30c. I would love to find a way to modify that alternative Heat trigger. I want to  use the 2 sources at the same time if require at -20c and only the alternative when lower than -30c. Yes it does happen here. 

Does anybody know how to change this?

Why did Google put a limit for the alternative Heat trigger?

Thanks

[Markjosephp]

Hello jgardnerstewart,

Thanks for reaching out, and I'm sorry for the late response.

I understand that Auxiliary heat is a backup method that your heat pump uses when the weather outside is too cold for the heat pump to work efficiently. Adjusting the Heat Pump Balance settings would help. So I did find a helpful article about it, and let us know if you have more questions.

Regards,
Mark

[Markjosephp]

Hey there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan