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App had trouble connecting to the Nest service

Puppetman
Community Member

New sensor will not connect to my Learning Thermostat

4 REPLIES 4

NiYo
Community Member

I had to remove the thermostat and re-add it to get my sensor to connect again after mine disconnected and wouldn't connect itself again.

Markjosephp
Community Specialist
Community Specialist

Hi folks,

I'm sorry to hear that you're having issues reconnecting your Temperature Sensors. I'm happy to help.

I found a helpful article with some troubleshooting for when your sensor won't connect to your thermostat. Please let me know if that helps or if the issue still persists.

Best regards,

Mark

Hello there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Hello everyone,

I'm just checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before I lock this thread in 24 hours.

Best,

Mark