11-16-2021 11:04 AM - edited 11-16-2021 11:09 AM
App isn’t working. Thermostat works fine but can’t connect to app at all. Every time I try it says having connection issues try again in a few minutes. I believe there is a major problem with Google cloud which may be directly effecting the app. Not sure if this is possible or not. I have tried restarting and redownloading the app many times to no avail.
12-15-2021 11:41 PM
I am also having the same problem. Anyone out there who can advise?
12-19-2021 10:02 PM
I’m having same problems, probably Nest was better off before google took over.
01-06-2022 05:07 AM
I’m not sure if it’s a solution but have had the same issue as everyone else where my app shows offline even though the actual thermostat is working and connected.
Foday I was looking through my settings and I have home/away assist off as my wife is at home most of the time and I didn’t want it to switch everything off when I am out. I pressed the setting for home(even though it was highlighted)and the system immediately showed ‘on’ again. I will need to monitor this but I probably need to turn off the home/away assist from the thermostat itself