Best switching on at 2am

[Mummy2024]

Any idea why the Nest heating keeps switching itself on at 2am?

Am having huge issues with this, not impressed at all with the Nest so far.

[Mummy2024]

Typo, should say Nest not Best!

[Frustratedddd]

Have you checked the schedule to see if anything is set there?

[Mummy2024]

Hi yes, schedule is set from 6pm-10pm. It’s really frustrating me now. 

[Frustratedddd]

I assume nothing else in there at all, just those settings?

What is the emergency setting set to?

[Mummy2024]

hi so I’ve got safety set at 3 degrees and eco at 5.

my schedule is set daily 6am to 8am then 6-10pm.

[Mummy2024]

Also other settings are off, ie auto schedule, true radiant, home assist 

[Mummy2024]

Hi, still looking for any help, thank you.

[Bxkid]

Hope you find answer here, same thing happens with mine except it goes on at 4AM

[Bxkid]

• Are you certain it turns on at exactly 2AM each night? Possibly the temperature maybe has lowered to your set temperature? Maybe set to lower temperature and see what happens. 

[Markjosephp]

Hello folks,

Thank you for taking the time to let us know about your inquiry.

I appreciate your input, @Frustratedddd.

@Mummy2024 and @Bxkid, I'm sorry to hear about the issues you're experiencing with your Nest Thermostat. There could be several reasons why it's switching on at 2 a.m. or 4 a.m. First, I suggest checking the thermostat settings and schedule to ensure there are no unintentional adjustments or programming issues. Additionally, make sure that the thermostat's software is up to date, as updates may address bugs or glitches.

If the issue persists, it could be related to Routines. Check the Google Home app and remove all the thermostat actions available.

Let us know how it goes.

Regards,
Mark