11-01-2021 09:42 AM
Any ideas why the screen keeps going blank (and unresponsive) with green flashing light?
I see several others have had same problem but for some reason you can’t access the resolution.
11-01-2021 11:02 AM
I have the same issue. Even after taking it off the base and charging via USB for 5 hours it only shows black screen. I have 2 Next thermostat E (Rev1) devices and one is fine and this one after 5 years has been giving me battery problems for two weeks now. As of today, 11/1/2021, it has completely gone dark/dead.
11-22-2021 02:44 AM
I’m having this issue too. I found a page that says there’s a solution but I can’t get to it.
01-13-2022 10:10 AM
Hey all,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-19-2022 10:26 AM
Hey all,
I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.
Best regards,
Jake
01-21-2022 10:24 AM
Hey all,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-21-2022 11:04 AM
It is. I needed to charge the unit with a USB cord and the plug I was initially using didn't work. Also, I didn't realize I would need to let it charge for that long. Thank you for following up.
01-24-2022 10:25 AM
Hey joolyen,
Glad to hear you were able to get the issue resolved and everything is working as intended. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.
Best regards,
Jake