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Bought a new Nest Thermostat GA01334-US doesn't connect to Nest App Just google home

robot_scissors
Community Member

Really odd question. We had an older model of Nest in our original home and just moved. Got a new Google Thermostat GA01334-US SNOW and went to the Nest app to add it. Then it said I need to use Google Home.

 

Here is the rub. Our power company has a program that allows us to let them monitor usage from Nest, so unless I get it connected to the NEST app, I don't qualify.

 

Suggestions? 

1 Recommended Answer

hallucinations
Community Member

Found out the Gen4 NEST is NOT supported by NEST app. Only google home.

 

View Recommended Answer in original post

2 REPLIES 2

robot_scissors
Community Member

There is also no Entry Key in the settings.

hallucinations
Community Member

Found out the Gen4 NEST is NOT supported by NEST app. Only google home.