cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

C Wire Not Detecting Suddenly

mt130
Community Member

I have had a nest thermostat hooked up for a few months with no issues. A few days ago I got an alert that the c wire was not detected. I reset the system to troubleshoot and it was not detecting the c wire at all. My system has batteries but also needs the c wire for constant power. Tips before calling someone? 

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@mt130 

Is the HVAC system working?

It sounds like there is no power to the HVAC.

Check the breaker, the fuse on the control board, and the safety switches (drain, filter, door).


To ensure that I see your reply, please tag me using @Patrick_Caezza