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C wire issues

Dooger52287
Community Member

Hi. My new thermostat is not recognizing the blue (C) wire, no matter what I do. I have W, Rc, and C wires. Help!

4 REPLIES 4

Aby
Community Member

If you have a volmeter you can use to see if this wire has power. If not, is better to get a tech to inspect it.

Jake
Community Specialist
Community Specialist

Hey Dooger52287,

 

I wanted to follow up and ensure you are good to go? Let us know if you have any trouble from here.

 

Thanks so much for your help Aby.

 

Best regards,

Jake

 

Jake
Community Specialist
Community Specialist

Hey Dooger52287,

 

I just wanted to follow up. Please let me know if you are still in need of any help, as I will be locking the thread in 24 hours. 

 

Best regards,

Jake

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS