Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Trane XR 2 stage heat pump wiring to Nest Learning 3rd gen
I have Trane 2 stage heat pump supposedly. Pic of unit attached. Also the wiring on the old thermostat. How to wire in Nest Learning 3rd gen? Especially the white wire.https://drive.google.com/file/d/1LtOqgJcltsg-b53KasLEQbzznlx6lkBj/view?usp=sharing...
Nest not heating house
Our Nest was working fine until summer started, then it couldn't get on the network, but still worked fine. But now it's 11 degrees outside and it won't get over 63. I hear it and we feel heat coming from registers periodically, but it won't get up t...
Nest Thermostat dual heat source equipment settings unavailable for the second source
I require assistance to configure my 4ht gen Nest thermostat.My home has both radiant floor and forced air heat. I'm unable to configure this equipment properly because the option isn't available to do so. I contacted support before purchasing the th...
Nest thermostat won’t find WiFi , also continually asking for correct date and time
Hi, for no apparent reason, my Nest thermostat has lost connection to the WiFi network. It now won’t find our WiFi network at all, so can’t connect and can’t update.It has now also started asking for the correct date and time to be entered. We do thi...
How do i remove the PIN code for 4th generation nest thermostat ?
Having trouble figuring this out. How can i remove the need for a pin on m y 4th gen nest thermostat
Nest Thermostat Batteries Need to Recharge
My Neat thermostat stopped working. It says the batteries need to recharge. I’ve had this device for about 6 years and have never had this issue before. Any suggestions?I have removed it from the plate and checked prongs and wiring. Everything looks ...
Nest thermostat
I got one of these worthless **bleep**ing thermostats and I can't keep my house warm ive done everything I can think of Ive tried with schedules setup I've tried without ive set it to hold temp ive dont everything but still this **bleep**ing thing le...
Nest sensors “unresponsive to HVAC”
I have a Nest thermostat 4th generation that has been struggling to keep the house warm during our latest cold snap. What I notice is that many of my room temp sensors go “offline” or “unresponsive to HVAC” in the app at night or during the coldest d...
Google nest c wire adapter
I got the nest thermostat from my son this last summer. I have a A/C , Heat pump, and Auxiliary Heat. It's all electric new blower and condenser installed 2021. I ran the A/C having no issues with the battery running low. But now that it's winter the...
Basic Nest thermostat bought in 2022 activation
Hi, I had installed this to replace old tradition controller. The device reads continue setup on Home app.Google Home app wont allow me to add it without activation. It is asking for a utility device. when I click the link, it says the app is old ver...
