With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest E thermostat mind of its own!
Honestly I’m so frustrated with this device it’s caused so many issues over the past few years. On this occasions, we recently changed WiFi throughout the summer. This obviously resulted in our nest thermostat being disconnected, but with it being su...
iPhone Nest App keeps disconnecting
About a month ago, I kept getting logged out of my iPhone Nest app. It was tedious but I could sporadically log back in. I haven’t been able to log back in for the last week. I’m posting these follow-up steps in case it helps anyone.Here’s what I did...
Resolved! Thermostat Gen 3 not showing hot water in home app
I read this blog update with happiness about full support coming to the home app for gen 3 thermostat in the UK inc hot water controls — Blog But despite mine showing all the controls for hot water in the nest app and on device, in the home app I don...
Nest Power Connector
Hi, I have four heating zones and all thermostats are older Honeywell systems with two wires - red and white. I want to change one of these to a NEST thermostat but received the message that a power connector was needed. Unfortunately the instruction...
What does it take to get an reply to an email?
My nest thermostat lost its ability to connect to my wifi about two and a half weeks ago. I reached out to google, who told me it was still under warranty and they’d send me another one. The replacement was defective in a different manner, so they to...
App stuck on add product
I've got a new phone, downloaded the app and signed in ok but the app just says home or away and add product. I've tried the add product but the nest thermostat says it's already set up and registered to my account. I've uninstalled and reinstalled t...
Screen is stuck on home icon
Hi everyoneWe moved into a rental property in July, we are now setting up the nest app when looking on the settings before downloading the app it said to return to factory settings then started to connect to the app now it is not allowing a full set ...
Unable to connect to nest thermostat
I have a ticket opened with google help desk which was never closed even though the connectivity issue was originally resolved. Now I have a reset problem however I can’t contact help desk because there is an old ticket opened which was never closed....
Heat and cooling
Hi everybody. Previously had a 4 wire Honeywell thermostat installed (red wire in r and jumper into rc, white into ob, black into y and green into g) I recently tried installing nest thermostat with 6 terminals on the base. Wired nest same as honeywe...
Gen 4 support for natural gas/heat pump
Hello, I was early to the Nest party. We had a Nest 1, at some point we upgraded to a nest 2. The wiring mount says Model 02A. It has worked fine since 2015. I’m upgrading to a Gen 4 (G5AJK). We have an American Standard dual fuel heat pump that also...
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