cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5115 Views
  • 0 replies
  • 5 kudos

Heating mode is only turning on Fan and blowing cold air

Just installed the nest learning thermostat and cannot get the heat to come on, only the fan kicks on with cold air. I've tested the heat pump, aux heat but cannot test cooling due to outside temperatures. I have Y1, G, OB, W1, and Rh set for the wir...

fcaselli by Community Member
  • 140 Views
  • 2 replies
  • 0 kudos

Thermostat on the home symbol

Hi, my thermostat is stuck on the home symbol and won’t change. It also now won’t connect too my phone so that I’m able to make changes. Any help would be great thanks

MarthaO by Community Member
  • 111 Views
  • 1 replies
  • 0 kudos

Thermostat Wiring Help Please?

Attempting to wire "Google Nest Thermostat" and the phone setup app says it's not compatible. The website compatibility checker says it IS compatible. Not sure what I need to do now. Old thermostat connections are:W=White wire // G=Green wire // Y=Ye...

m_346T by Community Member
  • 100 Views
  • 1 replies
  • 0 kudos

Thermostat not connectiong to heat link, H1 code

Hi...can anyone help.me...I have a 2nd generation heal link and nest thermostat, and all of a sudden yesterday, it disconnected from my WiFi...I have gone through all the troubleshooting and still no success...I am unable to reset the thermostat as I...

1000007103.jpg
Gill1804 by Community Member
  • 65 Views
  • 0 replies
  • 0 kudos

Nest Thermostat Low Battery Woes

I hooked up my new Nest Learning Thermostat with a 2-wire setup (W and Rh) without a c-wire and it seemed to work but the boiler runs constantly even when the room temperature is higher than the thermostat is set to. The battery runs low after a day ...

Estabde by Community Member
  • 138 Views
  • 3 replies
  • 0 kudos

Nest Thermostat driving me crazy

Are Nest thermostats commonly controlled by management in large apartment complexes? I just moved to a new apartment last month and the temps have been too high for me and I want to change it to manual control but it is already connected to an accoun...

Nest Thermostat Won't Stop Running Heating or Cooling

I've had the same Nest thermostat installed in my apartment for a few years now and honestly, I've loved it.Within the past couple months, however, the thermostat would get stuck running forever; seemingly at random. It didn't matter whether it was s...

Nest thermostat heating issue

We’ve had our nest thermostat installed and working for over 2 years, recently we’ve started to have issues. The heating will randomly turn on even with the temp turned down or heat turned off. Any help would be greatly appreciated as we’ve tried eve...

Connection issues

Hi all.. I'm having serious problems with the 3rd gen nest thermostat. After a few months for some unknown reason my nest stops connecting to the network, and then I can never get it to find the network... I'm on my 3rd nest and it's happened again w...

Riccko by Community Member
  • 174 Views
  • 4 replies
  • 0 kudos
to vote