09-10-2022 05:36 PM
My husband set up our new nest thermostat with his Google account. I installed the Nest app on my smart phone, but cannot enable it with the thermostat. Is the nest thermostat limited to only one account? Or can two people control the thermostat?
09-11-2022 06:36 AM - edited 09-11-2022 06:36 AM
Your husband needs to share the "home" with you:
https://support.google.com/googlenest/answer/9155535
You'll need a Gmail/Google account or a Google account associated with your existing email address.
Once you accept the home invitation, the thermostat will show up in your Nest app.
09-15-2022 08:14 AM
Hi Jillkezele,
I just wanted to jump in real fast to see if you saw davidking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
Jeff
09-19-2022 05:44 PM
Hey Jillkezele,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
09-20-2022 06:12 PM
Hey Jillkezele,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward