Can not sign into Nest App

[adzick]

Was using Nest app without a problem last night. This morning it is now asking me to sign in but saying is is not correct. I know this is the correct email and password. Nest is from 2018. I have not migrated to Google yet . Is this the problem and they have shut down my Nest App? 

[Ryan_G]

Hi adzick,

Thank you for reaching out and we're sorry to hear about what happened.

We could try to restart your phone and uninstall and reinstall the Nest app.

Also, you can find more information about account migration here.

Let me know how it goes.

Regards,

Ryan

[Ryan_G]

Hey adzick,

I just wanted to follow up and see if you are still in need of help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

[mhostad]

I'm having this same problem. My account is tied to an email address I no longer have access to. So when I login, it sends a code to that email and I can't get the code. I tried creating a brand new account under a Gmail account I have access to and when I tried to connect my thermostat, the Nest won't give me the code under "Nest App" - it just says "already connected." 

[Keanipad]

Same - how did you get this fixed?

[Molleurs]

Did you get a fix?  I’m having the same problem.

[Kingkong723]

I am currently having the same problem…. Can log in with nest.com but can’t get into my app…. Uninstall app, restart my phone… nothing seems to work… i have to download google home app, but google home won’t send any notification to me… it is very frustrating right now!!!!!