Today my Nest stopped responding., I didn't know it was an AWS problem so I worked through your troubleshooter. I disconnected and reconnected the thermostat to the network. No problem. Per your instructions, I uninstalled and reinstalled the app as my phone would not connect to the Thermostat. The thermostat says connected. When I try to add the nest in the new app it asked for a code. I got the code from the thermostat and when I entered it said"Connection error, try again." I restarted the thermostat. No Luck. I disabled and reenabled my Alexa skill. No Luck I have the app on 2 different phones. When I checked the other phone, which I had not updated it still asked for the Nest to be added as a new device.
What next ?
