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Community Member
since ‎12-07-2021

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Today my Nest stopped responding., I didn't know it was an AWS problem so I worked through your troubleshooter. I disconnected and reconnected the thermostat to the network. No problem. Per your instructions, I uninstalled and reinstalled the app as ...
Before I knew about the AWS outage, I tried resetting my Nest as it was not responding. As suggested, I deleted and reintalled the app . The new app asks for an entry key and when I enter the code it still won't connect. I have restarted the Nest but...