cancel
Showing results for 
Search instead for 
Did you mean: 

Can't add nest sensor to Nest App

zhangregis
Community Member

I'm in a dead loop between Google Home, Nest thermostat, Nest App, and the best sensor.

I want to add my nest sensor to Nest. But I can't do it without a nest thermostat in the app. But when I add the nest thermostat, it forces me to add it in Google home. My Nest App is still thermostat-less and I still can't add the nest sensor.

So I'm forever stuck with 3 nest sensors that can't be used. Google, fix this please!!! Or someone has a solution to save me. Thanks in advance!

1 Recommended Answer

davidking
Gold Product Expert
Gold Product Expert

What model of thermostat do you have? Nest Temperature Sensor only works with Nest Learning Thermostat models and Nest Thermostat E (setup in the Nest app), it doesn't work with the Nest Thermostat (2020) that must be setup in the Home app.

View Recommended Answer in original post

6 REPLIES 6

davidking
Gold Product Expert
Gold Product Expert

What model of thermostat do you have? Nest Temperature Sensor only works with Nest Learning Thermostat models and Nest Thermostat E (setup in the Nest app), it doesn't work with the Nest Thermostat (2020) that must be setup in the Home app.

Thanks Davidking. I found a Nest E and everything worked.

EdwardT
Community Specialist
Community Specialist

Hi zhangregis,

Thanks for the update. I'm glad to hear that you were able to get your Nest Sensor working with a Nest Thermostat E. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

@EdwardT, thanks for the help.
@zhangregis, as we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,
Mel

Ebedia
Community Specialist
Community Specialist

Hi folks,

@zhangregis thanks for reaching out and bringing this issue to our attention. I know how confusing it is when you can't connect your Nest temperature sensor to your Nest Thermostat. davidking is right on the spot. Here's the link to know how to set up and install the Nest Temperature Sensor. Let me know if you have any additional questions from here.

Keep me posted.

I appreciate the help, davidking.

Best,
Emerson

Ebedia
Community Specialist
Community Specialist

Hello zhangregis,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Emerson