Can’t connect to Wi-Fi

[Crg006]

I’ve always had code e73 so there is a connector on my unit. However when I turned my heat off my system won’t let me turn on air. It keeps telling me to recharge my battery and I do! I’m getting no where 😕

[Patrick_Caezza]

@Crg006 

How do you have it wired?

Post a picture of the base plate wiring.

Is a C wire installed?

[Markjosephp]

Hello folks,
 

I wanted to stop by and see how I could help.

Thanks for lending a hand here, @Patrick_Caezza. 

@Crg006, it appears to be a power-related concern. Aside from what was asked above, could you also gather your thermostat's power readings in the Technical Info option? If you have a common wire installed and connected, remove it and leave it disconnected, then restart your thermostat to refresh and gather its power readings without the C-wire connected.

Please turn off the power from your HVAC system at the breaker box before touching any wires.

Let us know how it goes.

Regards,
Mark

[Markjosephp]

Hi Crg006,

I don't want to be a nudge, but I'd like to check if you were able to get your Nest Thermostat working. Feel free to reach back if you still need help.

Regards,

Mark

[Markjosephp]

Hello Crg006,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Regards,

Mark