Can't connect to wifi

[ZizzyJane]

My nest has been successfully installed and working for about 3 years. But suddenly it no longer connects to my WiFi. Nothing has changed everything is in the same place.

I have reset the router, the thermostat, removed from the nest app. I have put WiFi boosters in two places to help get WiFi to connect but it still refuses to connect.

I don't know what else to do. Can anyone suggest anything?

[Anonymous]

You can't see your WiFi network when attempting to connect?

[ZizzyJane]

I can't see any network. Including my own.

[Anonymous]

I'm afraid you need to have this thermostat replaced, and its warranty is only for 2 years.

[ZizzyJane]

Surely not. That is absolutely ridiculous.

Thanks for the replies though

[Markjosephp]

Hello folks,

I wanted to stop by and see how I could help.

Thanks for assisting here, @Anonymous.

@ZizzyJane and @LauraP1, I'm sorry to hear that you're having issues with your Nest Thermostats that won't connect to your W-FI networks. Let's see what's going on.

I found a helpful article with some troubleshooting steps for when your thermostat doesn't show your Wi-Fi network. Please let me know if that helps or if the issue still persists.

Best regards,

Mark

[Markjosephp]

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Markjosephp]

Hello everyone,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Best,

Mark

[LauraP1]

I’m having the same error today too. It started with H72 the power to this thermostat is off. Sorry not resolved it yet