Can't schedule AM start times

[ChiefJohnWright]

Trying to create a custom schedule.  Added some custom settings, but the app doesn't allow me to set AM start times.

[zoeuvre]

Hi ChiefJohnWright, 

Yikes! I'm sorry to hear that the app doesn't allow you to set AM start times for a custom schedule. Follow these: 

1. Close the app completely, and then reopen it. This includes rebooting your phone to refresh it.
2. Check your app store to see if the Google Home app is in its latest version. If not, it will show you an update button to download its latest version.
3. Clear your phone's cache.
   • For Android: Go to your device's settings, find the "Apps" or "Applications" section, locate the Google Home app, and select "Clear cache."
   • For iOS: Navigate to your settings, then to the web browser you typically use, and select clear history and website data. You can also clear the cache directly from the browser. On the Safari app, select the booklet icon that holds your search and site visitation history.
4. If it still persists, delete the Google Home app from your device and reinstall it.

Let us know how it goes.

Best,

Zoe

[Roll1]

I am having the same problem. I tried everything that Zoe suggested and still not resolved.

[zoeuvre]

Hi Roll1,

Thanks for posting, and I appreciate you trying the steps I suggested above. If those did not work, try using another device—a phone, tablet, or computer—to check if you can proceed with adding a morning schedule for your Nest Thermostat.

Regards,

Zoe

[OV1]

Same here 😕. Selection Add won't do anything 

[zoeuvre]

Hi OV1, 

Uh-oh! Did you try following the steps I gave above and try using another device—a phone, tablet, or computer—to check if you can proceed with adding a morning schedule for your Nest Thermostat? If so, how does it go?

Thanks,

Zoe