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Cannot connect my 5.79 nest thermostat to new WiFi router

Dougpr
Community Member

Cannot connect my nest thermostat 5.79 (think gen 3) to new Wifi. Old router WiFi no problem. Google home app failed connecting.

  • phone physicallyvery close. 
    advice on connecting?

Thanks

Doug

3 REPLIES 3

Dougpr
Community Member

quickly resolved and connected to WiFi.

i deleted the Google Home app.

Then I reinstalled the Google Home app, signed in and it prompted for my new WiFi network/pasword. 
Then in Google Home app:

Click on Nest Thermostat 

click on settings 

Click in Device information 

Then click on WiFi

OK

hold phone close to thermostat 

takes 30 seconds 

done

 

Doug

Dougpr
Community Member

Probably in addition to new router/Wifi I also bought a new iPhone last week.

so I needed to update the Google Home app

Doug

Derickf
Community Specialist
Community Specialist

Hi @Dougpr!,

Thanks for posting in the community. I’m glad to hear that you solved the issue with your Nest Thermostat and also provided the troubleshooting that you did. That will be very helpful for everyone.

 

Don't hesitate to contact us back if you have any other issues with your Nest Thermostat.

 

Regards, 

 

 

Derick.