10-31-2024 11:11 PM
Cannot connect my nest thermostat 5.79 (think gen 3) to new Wifi. Old router WiFi no problem. Google home app failed connecting.
Thanks
Doug
11-01-2024 08:52 PM
quickly resolved and connected to WiFi.
i deleted the Google Home app.
Then I reinstalled the Google Home app, signed in and it prompted for my new WiFi network/pasword.
Then in Google Home app:
Click on Nest Thermostat
click on settings
Click in Device information
Then click on WiFi
OK
hold phone close to thermostat
takes 30 seconds
done
Doug
11-01-2024 09:04 PM
Probably in addition to new router/Wifi I also bought a new iPhone last week.
so I needed to update the Google Home app
Doug
11-02-2024 05:09 PM
Hi @Dougpr!,
Thanks for posting in the community. I’m glad to hear that you solved the issue with your Nest Thermostat and also provided the troubleshooting that you did. That will be very helpful for everyone.
Don't hesitate to contact us back if you have any other issues with your Nest Thermostat.
Regards,
Derick.