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Cannot test thermostat equipment

Nadhir90
Community Member

Hi I have wired my Nest Thermostat and everything seems to be done correctly. However, when I try to "test" the equipment, I see the below note:

"Your thermostat currently does not have access to weather information. Once available, you will be able to run a test of your system from within settings"

My WiFi is connected to the device so not sure what this pop up means?

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Nadhir90,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. What type of Nest thermostat do you have? To confirm, were you able to see your thermostat in the Google Home app? Have you tried any troubleshooting steps to fix this? Also, what country are you located in?

Thanks,

Archie

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, aatienza!

Hey there Nadhir90,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Nadhir90,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran