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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Resolved! Nest Sensor

Does the Sensor have a Mac Address. I have an unknown device on my network but can’t find the Sensor’s address to see if that’s it. I’ve looked in the Thermostat’s Tech info and the Sensors Tech info and all I see is Model, Serial #, and Battery. Tha...

Dubmann by Community Member
  • 1242 Views
  • 3 replies
  • 0 kudos

Thermostat issue?

I have 2 thermostats, one upstairs and one downstairs. We generally set the downstairs to be 70 or 71 degrees F in the colder months. The upstairs one we set lower or leave off because we realize heat rises. Generally it stays about 66 upstairs with ...

Melissa3 by Community Member
  • 307 Views
  • 4 replies
  • 0 kudos

Resolved! Nest compatibility

 Please let me know if nest will be compatible with my system. Thank you.

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aruney by Community Member
  • 506 Views
  • 4 replies
  • 0 kudos

Wiring a nest learning thermostat

I have a single stage, 2 zone gas forced hot water boiler system. Alpine boiler 6 years old. Thermostat has a red and white wire connected to thermostat. Thermostat wiring itself has 3 wires. Red and white wire which are connected to thermostat and a...

Tdag by Community Member
  • 230 Views
  • 1 replies
  • 0 kudos

Thermostats

 Wondering if my current setup is compatible with nest system 

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Rich4 by Community Member
  • 1149 Views
  • 4 replies
  • 0 kudos

Defect Heat link

My Heatlink is dead after 2 years. No Leds.No HeatingNo Hot WaterNo Manual possibilityrestart the power but no effects. I have do all things what the will be on the forums, the only thing i need is a new heat link.

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TomEnd92 by Community Member
  • 1470 Views
  • 9 replies
  • 0 kudos

Heatlink not working

Hi, just back from a few days away and house like an ice bucket. Turns out heatlink not working. Have pressed centre button and no lights etc. Thermostat displaying N71 but I'm unable to try and reconnect.Boiler is working fine, hot water ok.Is there...

Philnc by Community Member
  • 477 Views
  • 5 replies
  • 0 kudos

Beginning to think I've wasted my money 3rd gen learning

So you cannot edit a learned schedule like you can a manual schedule - if I want to to lower the temp at 7am by 2C, I have to be awake at 7am - I can't even see the learned schedule. Pretty important function missing there.You cannot set the temperat...

Whoosh by Community Member
  • 291 Views
  • 1 replies
  • 0 kudos
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