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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 26003 Views
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Resolved! 3 gen thermostat not connect to app

Hi!i bought 3rd gen nest thermostat from OlxThe previous owner didn’t remove thermostat from his account, after I tried to contact him without success , I did 3 factory reset and Wi-fi reset, but I cannot connect to the google home app.i can connect ...

Awe by Community Member
  • 4029 Views
  • 13 replies
  • 0 kudos

Nest heat link continuously flashing blue

My thermostat and heat link will not connect. Thermostat is giving help code H71.Heat Link is continuously flashing blue (slow pluse) I have reset both thermostat and heat link (short reset 10 seconds and factory reset 30 secs) but still just flashin...

Luke_ire by Community Member
  • 4330 Views
  • 13 replies
  • 0 kudos

cant manually rest nest thermostat

on 12/30/2022 my nest thermostat lost connection to wifi. could not reconnect in the device menu so I reset to factory settings. could not set up with the Home app. spent 4 hours with support and nothing worked. it's stuck on the continue screen. wil...

Wardlow78 by Community Member
  • 3089 Views
  • 17 replies
  • 0 kudos

E78 error message on newky installed Nest Gen 3 hermostst

I recently purchased the gen 3 learning thermostat from Lowes with installation to replace a Sensi thermostat.The unit is installed, however, it is getting an E78 error that it only detects the W2/aux wire.When I look at the equipment screen it show ...

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Candy0727 by Community Member
  • 1630 Views
  • 3 replies
  • 0 kudos

Why does Nest say my system is not compatible?

Hello all, I need some help.My house is less than a year old and I'm replacing a Honeywell U Lyric T6 Pro/TH6220WF2006.The compatibility checker is saying that my system is not compatible with the Google Nest 3 learning thermostat I just bought. Ever...

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DEVOE-IV by Community Member
  • 1139 Views
  • 4 replies
  • 0 kudos

Thermostat- Heat Setting

My thermostat has decided it likes to run at 73 degrees, but I don’t set it that warm myself. Too warm for me! I have lowered the temp with both the app on my phone and the hub station. I’ll notice the room is too warm and wouldn’t you know, the beas...

Laurie23 by Community Member
  • 809 Views
  • 3 replies
  • 1 kudos

Temp Sensors driving me nuts

I recently bought a home with a Nest thermostat and 3 temp sensors installed.After getting the thermostat online I connected the 3 sensors in their original locations. Within a few days they had all lost connection. I had to delete and reinstall to g...

RookStar by Community Member
  • 2610 Views
  • 10 replies
  • 0 kudos

Scheduled time on

I have been using Nest Learning Thermostat for years. I have a daily schedule to switch on heating at 8am at 20CUp until a week ago, doing this meant that the Nest would turn on the heating an hour or so BEFORE 8am so that the boiler got the room up ...

Heat link dead

Came home and heat link dead, no lights nothing. H71 error but after all I’ve read I’m guessing it’s a new heat link unit required.it’s only 2 yrs old! any know how I get just the heat link unit? no heating and it’s mid winter!!! Can’t believe there ...

CGoff by Community Member
  • 3906 Views
  • 20 replies
  • 0 kudos
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