01-06-2023 06:53 PM
I no longer can use the app to control the temperature
01-10-2023 09:53 AM
Hi Dmoirao,
Thanks for posting.
A few questions: which app are you referring to, Home app or Nest app? What Nest Thermostat do you have? Check this link to know what thermostat you have.
Best,
Mel
01-10-2023 04:01 PM
The Nest App, Nest learning thermostat.
01-11-2023 09:46 AM
Hi Dmoirao,
Thanks for getting back to us. Is the email you used to setup your Nest Learning Thermostat the same one signed in to your Nest app?
Best,
Mel
01-14-2023 02:43 PM
Hi everyone,
@Dmoirao how's it going with your Nest Thermostat? We would appreciate it if you could share with us the information we're asking above. So that we could take a closer look and assist you further.
I appreciate the help, Mel.
Regards,
Emerson
01-16-2023 02:30 PM
Hi Dmoirao,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark