12-02-2022 12:03 PM
Will the thermostat in this photo be compatible with the nest thermostat? Seems like two connected wires don't work with this system unless I can use the unconnected green one which is probably a ground and not a safe idea. Please advise. Thanks so much. Bought three of these and probably can't use. Can't seem to get picture up but will try again.
12-06-2022 07:08 PM
Hi cyndy,
Thanks for reaching out. Google Nest thermostats are designed to work with most 24 V systems, even older systems. They work with all common fuel types including natural gas, oil, and electricity. You can also click on this link to learn more about this.
Thanks,
Edward
12-07-2022 05:28 AM
Thanks for replying Edward, the video indicated I need a common wire and I only have two wires. Did you see the photo of my thermostat?
12-07-2022 03:34 PM
Hi cyndy,
Thanks for the response. Yes, I can see the photo of your thermostat and the unused green wire. Could you also check the control board of your HVAC system so we could check if the green wire is connected to a terminal?
Thanks,
Edward
12-12-2022 05:00 PM
Hi cyndy,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
12-13-2022 05:15 PM
Hi cyndy,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward