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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Thermostat schedules

I just installed this product. We go away very frequently and I would like to know if there is any way to have an alternative schedule for when we are away rather than having to edit the standard schedule we use when we are at home. I can't see any "...

borisg by Community Member
  • 763 Views
  • 7 replies
  • 0 kudos

New phone can’t connect Nest thermostat

Hi, so I had my nest app on my android phone worked perfectly. That phone since died and I’ve changed to iPhone. I’ve downloaded the nest app but I can’t connect because I’ve no idea what email address i linked to the nest app - I literally just set ...

YDRufus by Community Member
  • 320 Views
  • 0 replies
  • 1 kudos

e103 error

My thermostat, which I installed in 2017 and haven’t had any issues with, is suddenly giving me the e103 error for wire Y1. I have not touched it since install. Since getting the error, I’ve followed the troubleshooting guide, removed all the wires a...

Fan keeps blowing even after I remove wire from G connector

Hi, can someone help me please? Installed the Google nest thermostat this afternoon and the fan hasn’t stopped running. It’s been 4 hours since it’s installed and the fan is still running. I removed the G wire and I have the C wire. Did not fix the i...

GraceYVR by Community Member
  • 379 Views
  • 2 replies
  • 0 kudos

C-Wire Poser

I have a C wire in my old thermostat and specified it when setting up my Nest. Nest tells me the C wire is not getting power. I tested the power and it is at 24v. Any ideas? thanks.

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