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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Connecti h wire

Trying to upgrade an old thermostat to nest, I have the following wires, yellow, white, red and blue.. in many videos he 4th wire is green.. I'm confused as to where this blue wire goes..

Jd11420 by Community Member
  • 543 Views
  • 5 replies
  • 0 kudos

Xfinity Home App

I accidentally disconnected my two Nest Learning thermostats from Xfinity Home and now there is no way to reconnect them. The only reason that this is an issue for me is that when I would set my Xfinity Home alarm to away it would automatically set m...

egross714 by Community Member
  • 363 Views
  • 2 replies
  • 0 kudos

E260 no power on Nest

Hi! I keep getting an error message E260 on my Google Nest after installing. This was before removing my old one (yuck) This is the current setup that keeps giving me and error message of no power. I’ve disconnected and reconnected everything, restri...

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ColdNYC by Community Member
  • 1451 Views
  • 9 replies
  • 0 kudos

how to turn off all nest auto settings and eco

Nest Thermostat. My eco is OFF. I have a schedule set for hours of operation. The thermostat constantly changes my settings and turns on Eco mode. Is there something we can do to stop this?! I set it to 72 degrees, I go out, an hour later it goes bac...

eDD1 by Community Member
  • 1359 Views
  • 6 replies
  • 0 kudos

Ticking sound from Nest Gen 3 Thermostat

Good day,I'm not currently having any software problems, difficulties heating my home, or trouble using one of my Nest thermostats, but I just walked by it and I noticed that there is a quiet ticking sound coming from in constantly. My girlfriend has...

Thermostat won't turn off

Just added a new Navien combi-boiler and the Nest now continues to send power via the red lead once the room comes to temp. Lower the temp on the nest, signal is still being sent. Turn off the nest, still get the need heat signal. Wiring is set up co...

MCS08097 by Community Member
  • 674 Views
  • 7 replies
  • 1 kudos

nest thermostat quality return claim for 4th time

I have placed a warranty claim. Replacement was sent. It came defective. Second claim set, replacement sent and again defective. Third claim set again another replacement set and it arrive defective one more timeIm very upset with the replacement equ...

Nest - Emergency + Aux Heat

Nest Learning ThermostatBosch IDS 2 Heat Pump System with 15kw heat strips When engaging Emergency Heat on a Nest learning thermostat, will AUX heat come on/off as needed to supplement the emergency heat?On my heat pump system, I have a 15kw electric...

Support

Seems like there is zero support for anyone who is having issues like i am trying to log into the nest or google account to sign up with the local electric company program to save money. absolute the worst support or response in this huge corporate g...

DaveJ by Community Member
  • 210 Views
  • 1 replies
  • 0 kudos
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