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New home, new nest

taberry
Community Member

We moved and left our nest thermostat, but we still get reports. I am getting a new nest thermostat in my new home and don't know how to get the report from the new one and not the old.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@taberry

Did you remove the thermostat from your Google Nest "home/structure" in the Google Home app and then delete the now-empty "home" and create a new "home" at your new residence and add your new thermostat there?

https://support.google.com/googlenest/answer/11151047?hl=en

EmersonB
Community Specialist
Community Specialist

Hi folks,

@taberry thanks for posting here in the community. How's it going with your Nest Thermostat? Were you able to do the steps shared above? If so, I'd be glad to hear from you — I'd like to make sure everything is working.

I appreciate the help, MplsCustomer.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello taberry,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Emerson

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.


Best regards,

Jake