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Freezing with Nest cold air

BCJ17
Community Member

We have a nest that will not give us any heat. Our safety temp is off. It’s blowing cold air. Please help we are freezing with two kids

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi BCJ17,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and i have a few questions:

  • What type of Nest Thermostat do you have?
  • How is your Nest Thermostat wired?
  • What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Thanks,

Edward

Markjosephp
Community Specialist
Community Specialist

Hello folks,

Thanks for the help, Edward.

@BCJ17, I'm just checking in to make sure that you've seen Edward's response. Please let us know if you have any additional questions or concerns.

Best,

Mark

Hello BCJ17,

It has been a few days since the last reply, and I am going to lock the thread in 24 hours If you have any questions, please feel free to create a new post.

Best regards,

Mark