Comunicating with nest thermostat

[Brownie5047]

I can see my thermostat in the app. It displays the current outside temperature. When I touch the "away" button, it toggles to the home icon instead of opening the thermostat. The thermostat is connected to the same network as my phone. I am unable to control the thermostat from my phone.

[PurpleMel79]

With that description, I'm assuming you're in the Nest app and not the Google Home app. The Home/Away toggle is not for your thermostat, it's telling the app that you are either Home or Away.

The thermostat icon is towards the bottom, below your cameras if you have cameras. You should see a circle with your inside temperature in the middle. That is what you click to access/control your thermostat. If you don't see anything like that try reconnecting the thermostat to your phone.

[EdwardT]

Hi folks,

@PurpleMel79, thanks for the help!

@Brownie5047, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[EdwardT]

Hey Brownie5047,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Brownie5047,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward