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DinoPirelli
Community Member

I have a 2nd home that I am trying to connect my thermostat up at and nest app is trying to use my primary residence nest doorbell to use as an assistant to connect my new thermostat to and can’t figure out how to create a separate account 

3 REPLIES 3

Ryan_G
Community Specialist
Community Specialist

Hi DinoPirelli,

 

Thanks for reaching out and we're sorry for the delay.

 

To add your Nest Thermostat to your account, you can follow the steps here. Also, let me know if you're getting any message whenever you try to add it to your account.

 

I hope to hear from you soon.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey DinoPirelli,

 

I just wanted to follow up and see if you're still in need of help? Please let me know, as I would be happy to answer any questions you may have.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Have a great day.

 

Best regards,

Ryan