I know this has been on here before but since I'm unable to post to it, here it is again. I just received a new Nest Thermostat E (mirrored) to replace an older Nest.
I downloaded/installed the Google Home app.
I connected the wires.
Scanning the QR code on the back of the Nest brought up gibberish. So no setup info.
I put the device on the connectors.
Setup all the necessary info in the app.
Thermostat is still requesting I continue setup in the Google Home app.
I've cleared the cache in the app as well as the data to do it all over again. Still not working.
What am I missing?
Answered! Go to the Recommended Answer.
Doesn't the Nest Thermostat E get installed in the Google Nest app and NOT in the Google Home app?
And about 4:50 in this install video: https://www.youtube.com/watch?v=83Wa2aMt5Ns
Or is there another model that gets installed in the Google Home app?
Google Nest's use of 2 apps is confusing (and we have just cameras, doorbells, and Nest Hubs). It seems worse for thermostats.
This help page also says to use the Google Nest app:
This page says "You can only use the Nest app to change settings for the Nest Thermostat E and Nest Learning Thermostat. To change settings for the Nest Thermostat, use the Home app."
Once it's installed, I believe it will then be accessible in the Google Home app. This page says "You can control the Nest Learning Thermostat and Nest Thermostat E with the Home app after you migrate your Nest Account to a Google Account."
I followed all the links that you provided. Installed the Nest App & used Google as my sign in. My display on the thermostat is still wanting me to "Continue Setup in the Google Home App" . So frustrating!! My old Nest was dying (& easier to use) otherwise I wouldn't have bought this.
Still needing help!
I am glad to hear everything is good to go. With that being the case, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post at any time.
Hey there Micmax,
I'm just checking up on this thread, I'm glad to see you were able to get your Thermostat set up! In that case, do you have any more questions or need any additional help?
Thank you for helping out on this thread, MplsCustomer!