Cooling mot working

[Steph16]

My cooling is not accurately working always says in 2 hrs to get to my desired temp 

[Markjosephp]

Hello Steph16,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

It appears that your system isn't sufficient to produce cool air and is having a hard time reaching the target temperature. This is most likely a power-related concern with your HVAC system.

To isolate:

• What type of Nest Thermostat do you have?
• How long have you been using it, and when did the issue start?
• Have you experienced extremely hot weather lately?
• Does it have a C wire?
• Gather the power readouts in the Equipment settings for the Nest Thermostat 2020 model or the Technical Info for the Nest Learning Thermostat and Nest Thermostat E.

I'll look forward to your response.

Regards,
Mark

[Markjosephp]

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Markjosephp]

Hi Steph16,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Best,

Mark