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Delete temperature sensor from ecosystem

KarenOfSanJose
Community Member

How to remove sensor from nest home ecosystem completely? I have a lost sensor (physically) but when I go to manage sensor, it only allows me to move the sensor to another thermostat but I want to delete it since I no longer have it. 

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello KarenOfSanJose,

I'm sorry for the late reply. I understand your concern about removing a lost sensor from your Nest Home Ecosystem. Unfortunately, the Nest app may not provide a straightforward option for deleting a sensor, especially if it's physically lost. However, you can try the following steps to manage the situation:

 

  1. Ensure that your Nest app is up-to-date. Sometimes, new features or options are introduced in app updates that may address such issues.
  2. Sign in with your account associated with your Nest devices.
  3. Select the Nest Temperature Sensor and tap Settings.
  4. Scroll down and look for the Remove device option.
  5. If all else fails, you can try uninstalling and reinstalling the Nest app. This might refresh the settings and give you the option to remove the lost sensor.

 

I hope one of these suggestions helps you resolve the issue. If not, let me know.

Best regards,
Mark