Discontinued Nest support - October 25, 2025

[TerriSchiffer]

Dear all,

After receiving notification about the upcoming discontinuation of the Nest second generation support by Google Home, I contacted the Google support team to inform them of my dissatisfaction. I mentioned that there are many people in this forum who are also extremely unhappy about this decision. My device works perfectly well and I purchased it 10 years ago especially for its remote features. I informed the two people who I spoke with that this planned obsolescence goes against the environmentally friendly advertising that the company promotes for this device. We are being obliged to discard a fully functioning device and pushed to purchase a new one; whether there is a discount or not, this is unethical and environmentally UN-friendly.
I encourage all of you to call/write/chat with the Google support team and express your dissatisfaction en masse, as well as call upon them to revoke this decision.

[gdw1969]

I absolutely agree as I have 3 fully functional thermostats gen 2 in my home and the idea of having to replace them just because the developers can't write a code to upgrade the software is just ridiculous. If they don't revoke this decision to end the nest gen 2 thermostat then they are basically saying that we as consumers have no choice in the money we spent for the items we have. Plus the fact of throwing away fully functional devices only to force us that love our devices and google, to litter landfills with devices that for absolutely no good reason is the exact opposite of the environmentally friendly policy that I thought google was founded upon when they created these devices. I don't want or need google to give me a discount on new items, I just want the devices I own to continue to function as it has for over 10 years. I beg google to change this idea or your forcing me to choose and that's not right of a company I have and want to continue to support! Please Google i am begging 🙏🏼🙏🏼

[BeGods]

I’m extremely unhappy with Google for its decision to strip away the remote/app control of our Nest thermostats. This functionality is exactly what sold me on this product when choosing which thermostat to purchase. This is a slap in the face to us as customers—customers who shelled out our hard-earned dollars because we felt that what the Nest offered us was worth it—especially the app-control functionality. Taking this away is an act of BAD FAITH.    Exactly what would it cost Google to just go hands-off and leave us alone with our fully functioning thermostats? I could accept their wanting to discontinue support for the older models. But they don’t HAVE TO claw back the functionality for which we’ve already put cash in their coffers. We’ve got to start calling our local news stations to report Google’s scandalous antics. And take to X and ALL our social media to broadcast our displeasure far and wide! Let’s roll!