Display On Nest 3rd Gen.

[muwastew]

Used to see weather icons and temperature on second push of ring on Nest above the time. Now time is the first thing to see no more weather or temp info. Other unit in house still shows all info both came with the house new.

Thanks for any help

[Micuzzo]

Same issue here in Canada, started 3 days ago, just wasted over 40 minutes on tech support chat with a Jennifer who insisted that my 3rd generation learning thermostat is not equipped with this farsight feature. I assured her that it does have it and that it’s worked for years before now. She said she consulted with her higher up team and still insisted that it’s a feature only available on the fourth generation thermostat?  
How can they possibly fix this issue if they don’t even know their own products?

Make some Noise people!

we need to get a free product replacement for this $350 unit if not supported anymore 

[muwastew]

Thanks for the reply my other nest is displaying properly do not get why this one will not show the same as before.