07-28-2023 03:58 PM
I am getting en email stating that as of September 29, 2023 my Nest thermostat has to be changed. How do I do this? I am old and don't understand what to do. Would someone please contact me and walk me through this?
07-28-2023 04:56 PM
@Iggy1963 , can you help us by copying and pasting the email here? I have not seen any email directing that a customer having to replace a currently operational thermostat.
AC Cooling Wizard
07-28-2023 06:27 PM
Google Nest is discontinuing its "Works with Nest" feature on Sept. 29, 2023, as noted in the blog post below.
Is it possible that you have some device that is using the "Works with Nest" capability in conjunction with your thermostat? If you copy and paste the email you received, perhaps @CoolingWizard can lend some insight.
07-29-2023 12:05 PM
What this amounts to is the Google used Works with Nest to gain market share and now that Google Nest has gained increase market share, they have decided to end the relationships and now create Google only environment in an effort to increase its own market share and crush the competition off.
08-05-2023 12:02 PM
Hi folks,
@Iggy1963, thanks for reaching out to us. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.
I appreciate your help, @CoolingWizard and @MplsCustomer.
Best,
Zoe
08-08-2023 12:26 PM
Hi there,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe