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Does Next proximity detection get worse over time?

rgaila
Community Specialist
Community Specialist

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Original Poster: Tim Murray 632 

 

I have a thermostat installed in Spring 2018, but it came from another apartment, so I don't know its manufacturing date. 
 
Display:
   Software: 6.1-9
   Model: 3.4
Base:
   Software: 1.5.11/3.1
   Backplate 5.4
 
In the last (roughly) 6 months, its detection has become rather poor. It used to detect me from 8 feet, but over time it has declined to where I sometimes have to put my hand in front of it and wave, or even spin the outer wheel.
 
Is this typical?
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