Done with Nest

[CJGiuliano]

I have spent so much time searching to try to locate a new backplate for my thermostat, that I have decided to remove all of my nest products. The fact that the only way to get information is to search through threads is a complete waste of time. I will now stop recommending there products. I was a big Google fan , but no longer. Technical support should not be , a rabbit hole for the consumer to fall into.

[zoeuvre]

Hi CJGiuliano, 

Thanks for posting here in the Community forum — this is not the experience we want you to have. I'll take a look at this for you. 

Could you tell us more about the reason why you are looking for a new backplate for your Nest Thermostat? It will help us identify how we could help. 

I'll look forward to your response. 

Best,

Zoe

[zoeuvre]

Hi there, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,
Zoe

[Jenelyn_O]

Hey CJGiuliano,

Due to inactivity, we'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Regards,

Jenelyn