Eco mode for thermostat

[Sue0509]

Since Eco mode is for when you leave the house, what is the purpose of a time for this setting?  Is it just that it will activate the Away profile after the time you set and not before?

[Jake]

Hey there,

I wanted to follow up and see if I could be of any help. I found an article with more details on Eco mode. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Juni]

Hello there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
 

Thanks,

Juni

[Dan_A]

Hi Sue0509,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan

[Sue0509]

I wrote back earlier today. I double checked my setting and permissions and the presence is still not working

[Jenelyn_O]

Hi there,

@Sue0509, I saw  your post and wanted to chime in.

I just want to confirm if you're still encountering the issue. Please let me know as I'll be willing to assist you. 

Thank you @Jake, @Juni and @Dan_A 

Best,

Jenelyn

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, everyone.

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie