Eco mode wont stay off and my house is freezing

[bgreaves]

Hello

I work from home and my office is at the back of the house. I live in Northern Ontario and it gets cold... -25C cold. If I don't leave my office and walk past my thermostat every hour Eco mode comes on and it drops the temp to 69 degrees. It then takes 2+ hours to get my house back up to a comfortable temperature and by then it is rather cold. I have tried turning it off in the temperature settings, changing the "away" to go by my GPS (which obviously doesn't work since it is always thinks I'm away anyways, and I have disabled the Home/Away setting... literally nothing will turn off this ECO mode! I am always cold in my house, and with it only going to get colder in the next few months I am honestly thinking of getting a new system. I am all for saving power and money and energy, but not to the point that we freeze in our own house! I also think that it dropping the temp to 69 and then having to fully reheat the house several degrees at once and going through this multiple times a day is actually using MORE energy then just keeping the temperature consistent. Is there anyway to stop this stupid feature?? OR change how often I have to walk past the thermostat before it thinks I am not home??

Side note- for some odd reason I turn it down manually at night before bed and it never going into Eco mode then... which is the only time that would actually work

Thanks!

Brenda

[Cj7ole]

I have the same problem.  I want it to follow my schedule.  Eco is off.

[jennytulipani]

I couldn't agree with you more.  I live in New England and am experiencing the same results.  We are thinking of replacing the systems as well.  

[Apbrenner]

do you have "True Radiant" turned on?  If so, the advice in another threat is to turn it off.  I just did but won't know if it worked till tomorrow morning

[MrDnesco]

Did you all figure out how to turn the seasonal savings feature off?

Open up the NEST app and goto history. And that is where you turn it off. I hope this helps.

[JRF1]

I had the same problem. I even went into "schedules" in the HOME app settings, and deleted ECO from my schedule. But sure enough, it came back like a zombie from the dead as soon as went into my home office. So...I talked to Google Nest service. It seems that some NEST models have a geofencing capability. They asked for the S/N of my NEST and they determined that mine is one of those with geofencing, and that part uses your phone's GPS to determine whether you are home or not. Ugh. I don't like walking around with my GPS on, never have. I'm not paranoid or anything, I just hate how it drains my phone battery all the time. But once I turned on my phone GPS, the nest went back into COMFORT mode.  I guess another work around would be to adjust the temperature of the ECO setting so that it matches COMFORT ?